Help

Support

We're happy to help with anything about One Shot.

Contact us

Email [email protected] and we'll get back to you, usually within 1 to 2 business days. Please include the email address you use to sign in so we can find your account.

Common questions

How do I sign in?

Sign-in is passwordless. Enter your email and we'll send a 6-digit code, then enter it to sign in, no password to remember. You can also continue with Google or Apple.

How do I manage or cancel my subscription?

If you subscribed on the web, sign in and open the billing portal from your account settings to change plans, update your payment method, or cancel. If you subscribed in the iOS or Android app, manage it in your device's App Store or Google Play subscription settings. You can cancel anytime and keep access until the end of your billing period.

Do you offer refunds?

Email us and we'll help. Refunds are handled case by case, in line with the policy shown at checkout and applicable consumer law.

What is One Shot?

One Shot is a ready-made starting point for building an app. The parts every app needs (accounts and sign-in, payments, email, and mobile app shells) are already built, so you hand it to your coding agent and build the part that's actually yours, from idea to a working prototype in one shot.

What am I actually buying?

The full source code, delivered privately, with updates while you're subscribed. Under the hood it's a Ruby on Rails app, so you (or your coding agent) can read, change, and extend every part of it. If your team doesn't work with Ruby on Rails, that's worth knowing before you subscribe.

See also our Terms & Privacy.