Help
We're happy to help with anything about One Shot.
Email [email protected] and we'll get back to you, usually within 1 to 2 business days. Please include the email address you use to sign in so we can find your account.
Sign-in is passwordless. Enter your email and we'll send a 6-digit code, then enter it to sign in, no password to remember. You can also continue with Google or Apple.
If you subscribed on the web, sign in and open the billing portal from your account settings to change plans, update your payment method, or cancel. If you subscribed in the iOS or Android app, manage it in your device's App Store or Google Play subscription settings. You can cancel anytime and keep access until the end of your billing period.
Yes. If One Shot isn't what you needed, email us within 14 days of your first payment and we'll refund it in full, no questions asked. A refund ends your access to the private repo; anything you already cloned stays yours under the license. After that you can cancel anytime and keep access until the end of the period you paid for.
One Shot is a ready-made starting point for building an app. The parts every app needs (accounts and sign-in, payments, email, and mobile app shells) are already built, so you hand it to your coding agent and build the part that's actually yours, from idea to a working prototype in one shot.
The full source code, delivered privately, with updates while you're subscribed. Under the hood it's a Ruby on Rails app, so you (or your coding agent) can read, change, and extend every part of it. If your team doesn't work with Ruby on Rails, that's worth knowing before you subscribe.
Almost always this is your local git authenticating as a different GitHub account, not a problem with your purchase, and because the repo is private, GitHub reports that as repository not found rather than a permission error. Sign in and open your license page: it has both clone commands (HTTPS and SSH) and a short troubleshooting list. If none of it helps, email us and we'll look at your account.
See also our Terms & Privacy.